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Romeo View Drop Down
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Topic: West Coast Fiero
    Posted: 05 June 2011 at 8:17pm
Oh well, Andy's Auto Sport has since shipped my part, should be Ship Happens any day now.
Never shift into reverse without a back-up plan.
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Post Options Post Options   Quote kharmata Quote  Post ReplyReply Direct Link To This Post Posted: 05 June 2011 at 7:56pm

Tristan,

...nothing personal but it seems you need to ask other people to handle your social affairs since it seems other people are always on the hunt to mess with your life...or so it seems at times.  Lol

And of course Cheers!

Kevin
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Post Options Post Options   Quote Patrick Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 10:38pm

That ain't no rooster.

 

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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 6:48pm
I'm a cock-a-doodle-doo?
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Post Options Post Options   Quote Patrick Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 4:03pm
...
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Romeo View Drop Down
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 3:58pm
Not happening. What is this, like your sixth attempt?
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Post Options Post Options   Quote Patrick Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 3:56pm

The problem is... if guys ask questions about this debacle, I can't answer them.

Good time for you to join PFF. Come on, it's been THE source for Fiero information for a dozen years. 

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Romeo View Drop Down
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 3:31pm

You've a profile, feel free to link. I still have managed to go all these years without joining.

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Post Options Post Options   Quote Patrick Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 3:24pm

Originally posted by Romeo Romeo wrote:

So, in January, I made an order...

And it's now June.

It's too bad you don't post on Pennock's. This is the type of nonsense regarding certain vendors that needs to be widely exposed.

 

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Romeo View Drop Down
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 3:13pm

Well, presumably I wont have to be talking to them anymore. I have a different set on order from Andy's Auto Sport (They've never screwed me over yet), and the charge has been refunded.

Ugh, what an experience though.

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Post Options Post Options   Quote Patrick Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 3:02pm

Originally posted by Patrick Patrick wrote:

If they said it was shipped and it actually still hasn't been, well...  

Honestly bud, I don't know why you're even talking to those guys anymore.

Originally posted by Patrick Patrick wrote:

Phone your credit card company, explain the situation, and have them reverse the charges.

 

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Romeo View Drop Down
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 02 June 2011 at 2:35pm

Wow, I really do need to learn to listen to you guys... Phoned back to ask why it was taking so long to ship (As I had other things I had ordered after that had come already).

"Oh, we're still in talks with Koni..."
"WHAT THE F&#^?!?!"

Trying to cancel the order was a fun experience as well, as they apparently couldn't find records of it in their system. I told them the card number, and if the charges weren't taken back, I'd be taking legal action. Waiting for a call back now.

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Romeo View Drop Down
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2011 at 12:41pm

Hm. If I did that though, would they not stop delivery of parts? As it stands, the guy at WCF said the parts are in delivery at the moment. I don't want to alter that situation, as I've been waiting since January to get my hands on the buggers. lol

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Post Options Post Options   Quote beken Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2011 at 10:01am
Originally posted by Romeo Romeo wrote:

I did too, and I never thought of that... Damn, now I'm
angry(er). To be totally honest, it's not so much the money that annoys me
though, it's the fact I could've been ordering elsewhere while waiting for
them to finally 'fess up.


You should have contacted the credit card company. They will refund your
money and debit the vendor for goods not sold. You should get all your
money back via the CC company's built in insurance.

Being the honest guy that you are, you can put another charge through after
the goods arrive.


Beken (aka Ken) - bekentech@westcoastfieros.com   Original and still the owner of an 85SE 2M6 4spd
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2011 at 11:25pm
No tracking info. And the only reason I am even aware of the fact I have parts coming is because I phoned them up to ask why they'd charged me $400 approximately a month after I had already cancelled my order. What would they have done if I had already ordered another set? I would not have accepted that situation, for example. And realistically, it would've been fine. I would've simply refused to sign for them and told the bank to reverse the charges. As the current situation is acceptable (And only just, I just blew $1400 on truck parts a week ago, thinking I still had those hundreds) I will simply accept it, as it'll be easier this way. Still, not impressed that a charge of that magnitude was reinstated after explicitly cancelling the order a month ago.
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Post Options Post Options   Quote Patrick Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2011 at 11:24pm

Originally posted by Dr.Fiero Dr.Fiero wrote:

Problem is -
 
Posted: May 20 2011 at 12:57pm |
 
"Apparently I have a set of shocks due to arrive any day now, with all the urethane bushings thrown in as an apology."

He knows they shipped it;  Guessing by the fact that he says any day now (so got tracking info?).

Oh sure, this information came to light after I had posted.

Posted: 20 May 2011 at 12:48pm

Originally posted by Patrick Patrick wrote:

Phone your credit card company, explain the situation, and have them reverse the charges.

Yeah, I'd like to know as well whether Tristan got any tracking info. If they said it was shipped and it actually still hasn't been, well...

 

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Dr.Fiero View Drop Down
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Post Options Post Options   Quote Dr.Fiero Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2011 at 11:03pm
Yep - total incompetence on WCF's part!

Problem is -
"
Posted: May 20 2011 at 12:57pm |


. Apparently I have a set of shocks due to arrive any day now, with all the urethane bushings thrown in as an apology."

He knows they shipped it;  Guessing by the fact that he says any day now (so got tracking info?).

If the charge had shown up, and there was no explanation or notification, and he then called the CC place to say WTF is this charge all of a sudden...  no problem!!
Or worse, WCF calls to say 'do you want this still' and he says NO, and they charge anyhow.


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Post Options Post Options   Quote Patrick Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2011 at 10:51pm

Originally posted by Dr.Fiero Dr.Fiero wrote:

Since it would seem that he now knows that they have been shipped (unless I mis-read what you said?), to call the CC company now and have them reverse the charges would be blatant fraud.

Let's look at some posts and dates...

Posted: 07 April 2011 at 9:35am

Originally posted by Romeo Romeo wrote:

At that point I finally said to hell with it, and cancelled my order.

 

Posted: 19 May 2011 at 9:16pm

Originally posted by Romeo Romeo wrote:

I was shocked to find a $400 charge on my credit card from WestCoastFiero, which is the exact price of the suspension. Oddly, it was dated May 2nd...


At what point would you say it's too little too late?

Tristan cancelled the order on April 7th. It's now May 20th, he still hasn't received anything (which is no surprise as he cancelled the order six weeks ago!), and suddenly finds this $400 charge on his credit card bill.

I would've asked the credit card company to reverse the charges, and if a package turns up two months after the order's been cancelled, I'd just refuse delivery.

How's that fraud? More like absolute incompetence on the part of West Coast Fiero.

 

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Dr.Fiero View Drop Down
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Post Options Post Options   Quote Dr.Fiero Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2011 at 6:14pm
Since it would seem that he now knows that they have been shipped (unless I mis-read what you said?), to call the CC company now and have them reverse the charges would be blatant fraud.

And if they were mailed...  well...  if you were in the states it would be a federal crime.  Not sure how that works cross border - but it CAN'T be a good thing.  :)

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Romeo View Drop Down
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Post Options Post Options   Quote Romeo Quote  Post ReplyReply Direct Link To This Post Posted: 20 May 2011 at 6:11pm
Oh sweet. Well, I will need fronts eventually, now I know where to get them from!
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