Fierostore

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   I just thought I should post this.  I have great admiration for the folks at Fierostore.  Most of us have ordered from them, either as a group or as single person order and we've all at one time or another complained about the shipping costs.  Truth is, it's not their fault. Yet, where other US companies have simply decided they would not deal internationally because of the problems they get, Fierostore continues to service Canadian orders. 

Fierostore have gone to great length to make it easy for Fiero owners to get parts for our cars as they become more and more scarce over time.  Given the number of potential customers they might have, it's a high risk business venture at best and they need to be able to make parts available to us at a reasonably affordable price and still make enough profit to remain in business.  So for that, I am thankful for Fierostore. 

With the need to keep prices affordable, there is a trade-off in parts quality.  For the most part, the quality of parts from Fierostore have been good enough at best. Not original GM Factory perfect, but just good enough to fit in our cars and do the job.  An example would be my coolant overflow tank I bought.  I needed to put a heat gun to get it to fit properly to mount on the front wheel fender of my car where it's supposed to be.  The fit wasn't perfect, but close enough that with a bit of effort, it would fit.  Another order was a hose kit when I replaced all the coolant hoses on my Fiero.  There was one hose that simply was the wrong part.  I had to find a generic hose locally.  So I now have one new hose where I have no idea where it would go.  Finally, my latest order, a back-up light switch where once turned on, it does not turn off when you go out of reverse gear.  You have to go into your console and manually play around with it to get the switch to disconnect the circuit.  I will drill one out to fix it from the inside, myself.  So for some of the parts from Fierostore, with us being in Canada, we need consider it as buy at your own risk.  They are not "perfect fit from the factory" parts.  But mostly adequate to keep our cars running in good shape.  

In all of this, Fierostore customer service has been very good.  They have been courteous and in the case of the back-up light switch, they sent me a second one to see if I just had a defective unit.  They were going to send me a prepaid envelope to send the old one back, but when they realized I was in Canada, they told me to just keep it.  They even offered to refund me for the switches if I sent them back, but the shipping cost was more expensive than the switch itself so they told me to just keep the switches. I'm not going to ask for a refund because I think I can make it work properly in my car.  

In conclusion, if you need new parts for your Fiero, the Fierostore is a great place to get them.  They're customer service is excellent and they continue to develop new replacement parts for our cars.  But their shipping costs are bit on the high side, especially for Canadians, and the parts, though adequate are not always perfect fit.  I don't like to dampen what is supposed to be a positive review, but I did, unfortunately.  I still highly recommend the Fierostore because I have gone to other places that have done worse and I will continue to support the Fierostore with my business.     